Saturday, October 10, 2015

What would the ten year old you think of your life?

When I was ten, sitting in my mom's car while she ran into my aunt's house to get something during a snowstorm, a song was playing on the radio. I decided at that moment that it would be the song I'd dance to for the first dance of my wedding. The song? Chicago's "You're the inspiration". It gave me chills and was the most romantic thing I had ever heard.


I was driving home the other night, listening to the radio and that song came on. I smiled as I felt the nostalgia creep in. It still kind of gives me goosebumps and stirs the romantic in me. I thought about ten year old me, in love with being in love, believing in romance and dreaming about someday getting married. I felt a little sad; I wondered for a moment if I had let her down by not getting married. And it got me thinking - what would the ten year old me, think of the almost forty year old me?

Being ten is a cool age. You aren't a little kid anymore, but for most ten year olds, you have no idea about the angst-filled, possibly awkward years just around the corner. Ten year olds start to want a healthy distance from parents and family and gravitate towards their friends - and greater independence, but it is still pretty balanced. You have some pretty solid ideas and dreams about the future based on what you see in the world around you.

When I was ten, I knew for sure I as a grown-up I was going to be a journalist with a weekly column where I'd write about my life and anything I found interesting. It was going to be a funny column, similar to what syndicated columnist Dave Barry did (which I read religiously). I was also going to be married although the groom was undetermined and changed frequently, alternating between Toronto Blue Jays, actors and the occasional boy in my school (I had a phase where I loved any boy name Troy, followed by a similar phase where I loved any boy named Kevin).

Shannon a.k.a Shanny
As a ten year old, I loved animals. We lost our family dog that year, at the ripe old age of 15. I vowed to one day have many pets that I would love with all my heart and soul. I was definitely a kid who loved a lot of things deeply and felt a strong need to protect the things that I cared about, to make sure they were always okay. I had strong opinions about fairness, justice and people doing the right thing, being good to each other. I often shared my passionate opinions on current events with my mother and grandparents which frequently lead to my mother remarking that I had such a strong sense of right and wrong and views on justice and she wasn't entirely sure where those came from.

Nothing made me happier at ten than to be reading. If my mom told me to go play outside, I'd often bring a book and read outside instead (probably not what she had in mind). I devoured books, magazines and newsletters. I read books about serial killers (my mom was a little concerned), studied the criminal code of Canada (my mom was a little relieved) and read every Saturday Star from cover to cover. I loved politics, law, medical and lifestyle stories. I also enjoyed fiction and became quite emotionally involved with the characters.

A close second pastime to reading was riding my bike. I had an awesome sparkly blue ten-speed that I'd cruise around the neighbourhood on. I especially liked doing it after swimming as my hair, in the wind created by my super fast bike riding skills, would poof to epic, lion's mane proportions. Which I thought was super cool.

So what would this ten year old kid think of me and my life now?

Well she'd be bummed about the marriage thing. Although she wouldn't have wanted to be divorced either so she'd probably think a good thing I didn't marry any of my previous long term partners. That said, I think she'd be confused as to why I'm not "better" at love and relationships, given how much I care about the people in my life and how deep my feelings often are. She wouldn't want me to settle though, and she'd want me to keep looking for a person who loved me exactly as I am. Because ten year olds are both cheesy and wise.

She'd be over the moon about The Zoo. She's think two cats and two dogs are awesome and that I am very lucky to have them to love. Ten year olds have a knack for overlooking litter boxes, chewed things and would probably like the idea of getting a dog paw in the head at 7 am like I did this morning.

Ten year old Lauren would love the fact that I've lived downtown in a couple of cities. I know when I was a kid I always pictured being that independent career woman living in the city, working in an office building. She wouldn't understand my job, although with some explanation she'd approve given the writing element and the chance to "be in charge" and lead people. As a-super-ultra-mega shy kid, I always admired those who had the confidence to lead and be outspoken and I hoped someday I'd get over my shyness to do the same, as I knew I had it in me.



Other things she'd like? She'd think social media is awesome. And the Internet. I remember being in a music store mid 80s, the era of the mixed tape and thinking, why can there be a machine in the store that lets you buy all the songs you like off of albums and put them onto one or two cassettes. You know, instead of trying to make badly recorded compilations at home. I know; I could have been rich if I got that idea to market first. But I digress.

I think generally, ten year old Lauren would be okay with forty year old me. She'd think I'm really old, but that aside, she'd judge me a lot less harshly than I judge forty year old Lauren. When we were ten, we were more okay with mistakes and failure. Actually, while I knew what the word meant, I am not sure I really knew what failure felt like at ten. Making a mistake was more acceptable, because we were supposed to be learning and we weren't supposed to know everything about everything. We focused on that learning rather than dwelling on the errors.

When we were ten, we did things because they were fun, because we were interested in them and sometimes because our parents said you have to. We loved unconditionally. We had lofty dreams. We were excited about the future. We trusted. We thought going for ice cream was a fun night out. We were also a hell of a lot better at living in the moment and appreciating what we did have, rather than what we didn't. I'm not sure at what age we change the rules on ourselves or why, but it's kind of too bad that we do.

I think I'm going to make more of an effort to try to view some of life's ups and downs from the perspective of 10 year old Lauren. She might teach forty year old Lauren a thing or two.



Tuesday, October 6, 2015

Calgary

Nine years ago today was one of the biggest days of my life. I got on a plane with two suitcases and a heavy carry-on in tow and left Toronto for the final time as a "resident". (Note: do not try to accidentally take a wrench through security at an airport. They don't like that and the moving excuse doesn't help). My furniture had left three days earlier, and would eventually (and I mean eventually) make it's way west as well.

I often get asked the question "Was it a job or a man?" that made me move out here. It wasn't either. Sure, my employer at the time was looking to fill a position out here and they had asked several times if I would consider moving, but it wasn't ever something they were going to make me do. In fact, I had said no a good solid six weeks in a row to the suggestion. Why would anyone want to move to Calgary? I had never been west of Windsor and will admit I was the typical Ontarian, believing the world revolved around Toronto and its placement in the Centre of the Universe. (Most Ontarians don't realize they look at the world this way until they go and live somewhere else). I had no interest in moving, let alone to Calgary. All I knew about Calgary was that they had cows there (or nearby) and had hosted the Olympics in 1988.

Then I started to give it more thought. All of my friends were coupled and/or getting married, moving to the suburbs and talking about having kids. I wasn't there yet at all. I was a couple of years into being single after two serious relationships. My few remaining single friends seemed to be busy all the time with other things and I felt like my social circle was really shrinking. I was starting to feel like I was in a bit of a rut, and wondered if maybe a change of scenery might help. I recognized that it would push me well outside my comfort zone, but it also could be an adventure. Still, Calgary was far and I didn't know anyone.

It was summer and I had the routine of occasionally packing my laundry up in my car and driving out to my Mom's house to do it. This was mostly because I could sit by the pool on a nice day and swim while the laundering was in process. It was also because I could "shop" for things in her house like paper towels, toilet paper and bottles of wine (sorry, Mom). She was rarely there in the summer, and it was a pretty quiet, relaxing way to spend an afternoon. One particular weekend in early August I had such a 'Laundry Day". As I sat by the pool, my thoughts drifted to the whole idea of Calgary again. That particular weekend I was pretty fed up with a few people in my life for canceling plans. I sat and contemplated what life in a new city would be like. I still wasn't sure if the move made sense or if I was up to the challenge. At some point in the afternoon I got a little bored and decided to go through this box of memorabilia and documents my Mom has. I had been through it a million times before - it had things like my adoption certificate, her marriage license, my Dad's death certificate. It also had things like our old family dog Shannon's hairbrush and small keepsakes my brother and I had received as infants. As I rummaged, I noticed a small white box I had never seen before with my name on it. Weird. I was nosy enough I thought I had seen everything. Inside the white cardboard box there was a velvet box. I opened that up. And in that box I found a coin - a commemorative coin from 1975 that someone had given my parents to mark my arrival. Here's the kicker. The coin was commemorating Calgary's centennial.The following Monday I went into work and sent my boss an email: "Let's talk about this Calgary thing.".

Days later, they had me on a plane to visit Calgary for the first time, to help get a new food service account set up (SAIT, which is where years later, I am now working in a different capacity for the actual institution). My first trip out, my plane touched down on a runway with cows along one side of it. Yep, they indeed had a lot of cows in this city (I don't think they have them by the airport anymore though). I made several trips back and forth between Calgary and Toronto for a couple of months while planning the move, which officially happened the Tuesday after Thanksgiving.

And here we are, nine years later. So much has happened. I can honestly say I would not be half the person I am today had I not made the move here. To say (as I did earlier) that the move would push me outside of my comfort zone was a huge understatement. I had to find my way in a new city, make new friends and establish a new life. I gained a confidence and knowledge that far exceeded my expectations. I knew I'd be better for making the move. I didn't realize how much better. Career wise, there is no way I'd be doing as well in Toronto for a variety of reasons. The move also lead me down the path to becoming a kidney donor, which was another life changing, confidence boosting, learning experience of an event. So much has happened in the last nine years, from people to changes to accomplishments. I'm very proud of myself for taking a chance, for believing that this was something I could do, and do well. For believing in myself.

I'm not sure I believe that everything happens for a reason, in some arbitrary, fate driven way, but I do think that sometimes the least expected path has the greatest rewards.




Saturday, October 3, 2015

From Jennifer to Lauren

Around this time, 40 some odd years ago, a series of events occurred that chose the path my life would take.

My Mom was out of town helping my Dad's sister, who had just had baby #3. My parents had been married a little over five years and were seriously challenged in the reproductive department. My Mom loved children and wanted nothing more than to start a family but it didn't look like it was in the cards for them. I know this had their relationship at a significant crossroads as they struggled with the pressure and disappointment of not being able to conceive.

Family legend has it that my maternal Grandma mentioned my mother's fertility issues in passing to her family doctor during a routine checkup around this time (my Grandma can be quite chatty so the story probably checks out). The story goes on to say that within the next couple of days, that same doctor was golfing (?) with a colleague, an OBGYN who happened to bring up the fact he had a patient who was looking for a family to privately adopt her soon-to-be-born child. Dr. OBGYN asked if Family Doctor knew anyone who might like to adopt. Family Doctor thought of my Grandma's story about my Mom and he made a call.

Within a day or so, my Mother got a call at my Aunt's house, from my Grandma, asking if she wanted to adopt a baby that was due any day. My Mother didn't know what to think - at first she thought it couldn't be real - adoption wasn't really even on their radar and this was coming out of nowhere (in some versions of this story my mother hangs up dramatically on my Grandma, thinking she is playing a mean joke). But it was their chance to have a family. So she packed up and returned home to get ready for the possible arrival of a new baby. They had nothing a baby would need and scrambled to get the basics together.

Meeting my other Grandma
for the first time (not the chatty one)
A few weeks later, on a Monday afternoon, the phone rang. A little girl had been born. Adoption laws at the time stated that infants could not be placed with their adoptive families until they were at least seven days old. The doctor kept me "for observation" in hospital for that first week so that I wouldn't have to go into foster care (something that was important to my Birthmom). The nurse apparently were more than okay with this, because they had a baby that they could snuggle, hug and feed. It was always thought that they had named me (Jennifer) although I now know that my Birthmom did that.

When the week was up, on an unseasonably warm late October day, a "neutral third party" (the adoption lawyer's wife) picked me up from the hospital and brought me back to their home, where my parents were anxiously waiting. From that day forward, I became Lauren to all who knew me, although I wasn't officially adopted until June of the following year. On that day, the judge asked to hold me. He then stood up, addressed the court and said "I'd like to introduce you all to Lauren Elizabeth Herschel".

I always knew I was adopted. I don't remember being told. My Mom said when she was later pregnant with my brother (surprise!) and I was less than a year old, she'd tell me that while I didn't grow in her tummy, I was just as much hers as he was. I was always told that my Birthmom had made a choice to have me and that she took very good care of herself so I would be born healthy.  Adoption for me was always framed in a very positive way - that my Birthmom had wanted me to have the best life possible and that my adoptive parents really wanted me as well. I always had the sense that not only was I in a very loving adoptive family, there was also a Birthmom (and family) out there who cared deeply for me, hoping I was doing well and thriving. Sometimes when you tell people you are adopted, they initially look uncomfortable, uncertain if it is a good thing or not. I always thought I was lucky I was adopted and that I was truly loved and wanted by a lot of people, before I was even born.

My Dad was never okay with me looking for my birth family - he said the family I grew up with was my family and that's all I should need to know. My Mom always seemed to understand my curiosity a little more, and she knew that someday I might want to know more about where I came from. All I knew growing up was that my Birthmom had been in her early 20s, was a student and had nothing significant in her family medical history. That's not a lot to go on but in the 1970s, there weren't many rules around what information had to be collected in a private adoption.

After my Dad died, I decided to look, if for nothing else, updated medical history (watching a parent go through cancer makes you reflect on that kind of thing). In my mid 20s with the help of the Ontario government, I was reconnected with my Birthmom. It was pretty interesting to find out what we had in common (quite a lot) and see pictures of someone I look like. After a few months of letters and emails, we met. The following day, I was introduced to a slew of other amazing family members and family friends. They are all wonderful, kind people and I feel pretty fortunate to have a whole "other" family come into my life. They have always made me feel like I belong, like a long lost relative that just was away for 24 or so years.

I know not every adopted person's story is as sunshine and lollipops as mine. It's always been something I've had a deep appreciation for. Being adopted and all my experiences around it has definitely shaped who I am today, for the better. I was given a great start by a selfless, caring woman, and raised by a pretty awesome family. It doesn't get much greater than that.

P.S. Here is a letter the lawyer's wife wrote years later to my mother, after my dad died, remembering the day she picked me up from the hospital and brought me to them. I guess it was a special day for her too.



Monday, September 28, 2015

Progress Report: The List

The big 4-0 is a mere 21 days away. I thought it would be a good time to update "the list" and see where I am at (although I do have another year to complete these things). It's funny how life gets in the way of somethings and not others. A lot has changed for me in the last year and there have certainly been some big ups and big downs that have contributed to where I am on these goals.

Here is what I've accomplished:
  • Buy a new bicycle. Done! 
  • Do at least one random act of kindness every month. I've done this consistently. Yay!
  • Read a book a month. I've been doing this!
  • Plant a veggie garden. Done!
  • Do a public speaking gig.  Done!
  • Take a trip to Vancouver. Done!
  • Start a wine collection. Done! Although I drank a lot of it.
  • Find a new volunteer gig. Done! 
  • Become a mentor in a mentoring program. Signed up for this with IABC. Hopefully a mentee picks me
  • Finish my company website (the company I own, not the one I work for). Done

Here's where I'm on my way or it is reasonable I haven't started yet because there hasn't been the opportunity:
The run I'll be doing October 25
  • Go back to school. Still no news here.
  • Run a 5KM 10km  5km run event. Booked for October 25! And re the 10km - I was probably drinking when I thought up that one.
  • Travel to Ireland. Still on the list....
  • See Montreal. 
  • Go to Italy. 
  • Visit Boston.
  • Explore Chicago.
  • See San Francisco.
  • Take a culinary class.
  • Hit 25 blood donations. I am set to hit 25 on October 24!
  • Walk the dogs more often, even Cricket. I've been better with this but still have room to improve
  • Lose 10lbs. Found my scale. It's broken. Need new scale. I think I have lost the weight though. Maybe.
  • Pay off all debt (not including my house and maybe not my car). Partly there: Student loans are done!
  • (#40 - mystery item)I'm not saying what this one is. Working on this ;)
  • Learn Spanish. At least in a basic conversational way.
  • Sing one song by myself in Karaoke.

Here's things I've "failed" on because I've had the opportunity but haven't completed the task.
  • Write everyday week (blog!) This has been a fail, although I've made three posts in the last week.
  • Go to Vegas. Had two trips booked and both got cancelled. Awesome.
  • Mail a letter a week just because. #stillfail. I haven't done this at all. I have however bought stamps. Which if you know me, is a miracle in itself. 
  • Take golf lessons. I didn't even golf this year
  • Visit Napa Valley. I had hoped to do this for my birthday but it doesn't look like that's going to happen
  • Buy a wine fridge.
  • Learn more about wine.
  • Learn to hang a picture. Properly.
  • Learn how to put air in my tires
  • Learn how to change a tire.
  • Go for at least one hike in the mountains (June-September - I am not crazy). No excuse for this. #fail
  • Take a public speaking course.
  • Make fresh pasta.
  • Learn to ride a motorcycle (even a little bit). I am not even sure I still want to do this one - I go back and forth on the idea.
It's nice to review things and see where I am - I think I am further ahead than I thought I would be. I've always enjoyed setting big goals and going after them every few years. Hopefully I'll be able to keep at these and get them all done. 

Oh and if anyone wants to teach me how to hang a picture, that would be great.

Thursday, September 24, 2015

Perspective

I've been learning a lot this week about perspective and how different mine can be from that of others. In some cases, having a good discussion about the other person's outlook on thing can bring clarity, understanding and acceptance. I may not completely see things their way but I can accept how events made them think and feel, and what they saw as the important issue, and how that may have differed from my initial take on things.

In another case, delving deeper into the other person's view on things has actually caused more confusion, and has made me realize we are further apart on things in life than I thought. Some people are so sure their perspective is the only way of looking at things, that they shut out all the alternatives and feelings of others involved. It's funny, but  dealing with this latter situation, has made me realize I needed to be more aware and open minded about the other person's perspective in the first situation, and that I was in the wrong.

Cryptic right?

It is. In the first situation, I realized that I was making things more about me than they should have been and that in one area, I wasn't being completely truthful in how I viewed events - not with myself or with the other person. A molehill became a mountain because of it and I regret that a lot. I reacted in a way that wasn't in keeping with who I am, or how I treat people and I made it worse by not owning my mistake.

In the second situation, the other party basically did the same thing to me. When confronted with a concern I had with their behaviour and how they were treating me, they insisted all the problems were because of me and couldn't see how they were contributing to the issue, or how they could be doing things differently. They blamed me for how I was feeling. I recognized this and more importantly how it made me feel. While these two situations were not related at all, it opened my eyes to how I could be doing things differently. I've always thought I was pretty good at seeing both sides of a dispute or issue, but I can see now where I'm maybe a little more egocentric in some situations than I should be. A little too black and white. And not empathetic enough.

Lessons, lessons everywhere.


Monday, September 21, 2015

Trust

Trust is a funny thing. It's kind of like a gas tank on a car. We all have one. Some of us cruise around life with it pretty full all the time. Others seem to be running on empty for multiple periods of their lives. A lot of our ability to refill or top up our tanks comes from being able to on one hand, hone our instincts as to who to trust while on the other hand being able to see someone else's perspective, forgive and let go. It also requires us to see everyone as an individual, and not paint people with the same brush as those you may have known before. Not the easiest thing to do at times, but imperative if you ever want to have any kind of meaningful human interaction, and also for you to be able to function at full capacity in the world.

The Internet says trust is believing that the person who is trusted will do what is expected. It starts at the family and grows to others. The development of basic trust is the first state psycho-social development occurring, or failing, during the first two years of life. Success results in feelings of security, trust, and optimism, while failure leads towards an orientation of insecurity and mistrust possibly resulting in attachment disorders.

Assuming you make it past this phase successfully, things can still certainly happen later in life that can make us find it difficult to trust others. Friendships gone wrong, bad co-worker or employer relationships. Bad things sometimes happen to us, and it can take a lot out of our trust supply tank.

This year I got to know a few people who had a hard time trusting. I can empathize; I myself have had periods where I was running low on trust. Some had very good reasons to not trust. One in particular really did. I think he wanted to but just couldn't get beyond the past. It sadly ended up costing us our friendship which I really wish had not happened. But my take-away (there is always a takeaway) is that because of him, I actually learned to trust more and the importance of trusting again. Events of the last couple of years had me doubting a lot of things - my instincts about people, relationships and how to navigate all that stuff. His vulnerability and honesty about trust issues allowed me to feel safe opening up to him and allowed me to start trusting other people and myself more. I also saw the flip-side where a complete inability to trust, even people who were quite loyal and trustworthy (like me),could paralyze a person, limiting opportunity and effectively, happiness. I also learned that only you can top up your own tank -  surrounding yourself with honest, good people helps, but that on its own isn't enough. You are always going to encounter people who aren't truthful, However, by shutting everyone out to protect yourself, you can really miss out on a lot of great people, experiences and opportunities. And nobody wins.

I think this was a big lesson for me this year (there have certainly been a lot of lessons), and one I really needed to go through. I feel like this last year has been an unexpected learning curve, and I'm only somewhere in the middle of it now. There is something to be said for the mid-life crisis myth actually being a thing (and does not necessarily manifest itself only through buying a sports car). Interesting.


Monday, August 31, 2015

Office Bullies

As part of my new professional gig, I recently had to complete a half-day course on workplace safety. Most “preferred” employers do these kinds of mandatory sessions to “protect and educate” their workforce from things like sexual harassment, workplace bullying and general safety issues. There is also obviously an element of reducing their liabilities as an employer should any of these bad things happen.

As I sat through the workplace bullying portion of the session and heard all about the legislation that is in place in most provinces to prevent it, and the steps people can take if they face bullying, I was really frustrated. Here’s why: anti-bullying training does not work. It does not prevent bullying nor does it protect people from being bullied in the workplace. The worst part of it is that it makes those unaffected by bullying feel like there is nothing to worry about, like it isn’t an ever-growing problem in our office and work spaces that we should all be looking more closely at. And for those who have experienced bullying, it makes it seem like it is something that is super easy to prevent/fix. It's not.

I have been working since I was 14 years old. In that time I’ve had probably eight or nine full or part-time jobs. And I have been a front row witness to bullying – or worse – a victim of it, in six of those jobs. Canadian stats say that one person in six has been bullied and one in five has witnessed a co-worker being bullied – I kind of think it’s higher but people either don't recognize it or aren't willing to admit it.

Workplace bullying comes in many forms – from quiet manipulation and exclusion to mind games to full-out yelling, emotional abuse and in some cases, physical altercations. The best bullies draw from all of these tactics over time. I’ve been yelled at so loudly, walls shook. I had a boss “jokingly” put me in a headlock and whisper “keep your friends close and your enemies closer”. I’ve seen a senior executive berate my manager in front of an audience for over 10 minutes, and then laugh and joke like nothing had happened. I’ve watched coworkers run to the restroom in tears – or simply call in sick repeatedly to avoid the toxic environment on the days where they just couldn’t handle it. I personally have sat in my office and cried for an hour. And I don’t cry at work.

At one particular job, I initially just heard rumours of certain senior leaders being bullies. They always seemed really nice when I interacted with them, so I was surprised to hear these other perspectives. If you don’t see it, it must not be true, right? Then over time, more “proof” of the bulling began to emerge. But because it wasn’t directly affecting me, I’d just stand back and think things like “they must just have a personality conflict” or “If they performed better, they wouldn’t be treated so poorly”. The problem with that approach is that eventually you may become the target (as I did). And then you are left feeling guilty for not believing it was happening to others or worse, justifying their abuse, on top of the stress of suddenly being in the line of fire.

I’ve been to probably a half dozen anti-bullying sessions put on by employers over the years. The session facilitators will tell you that bullying erodes workplace culture. It sure does. They will also tell you that people will leave; they will “vote against bullying with their feet”, and walk out the door, affecting employee retention. In my experience that is not the case at all. Sure, a few people leave. But most of us have rent or mortgages to pay. A family to feed. Car payments. Picking up and leaving isn’t that simple. So we stay. And whether we are bystanders or the target of the bullies ourselves, we get stuck. Our confidence shrinks. For people like me who have seen significant bullying at many workplaces, we start to think its “normal” and that we will encounter it wherever we go. People actually reinforce this idea too, saying things like “you can’t escape it, it’s everywhere.” So we stay and hope that things get better. We try to fly under the radar and not be a target. In some cases, we may adopt some bullying tendencies ourselves as a defense mechanism (the sink or swim mentality). And we desperately hang on to the good days or moments to try to justify the bad ones.

What should a person do when faced with bullying? The anti-bullying guides will say “Go to HR”. The problem with that (in many cases) is that bullying itself is cultural within that organization. Very often, some of the biggest bullies (or condoners of bullying) sit on the executive team. (Oh and P.S.: they don’t think they are bullies – usually, although some special do take pride in how they manipulate their people). Now, I’m not saying everyone at the executive level is a bully. However in the organizations where I’ve seen issues, there has been at least a couple of senior level bullies for sure and a handful of others who clearly turned a blind eye to the behaviours of their peers. This effectively renders HR to be pretty useless. They usually want to help, but they can’t (other than documenting it) without facing repercussions themselves. Employees in organizations where bullying occurs quickly learn this, and many don’t even try to seek out a resolution. We simply adapt our behaviours to survive.

One morning I was walking back to the office after a 7 a.m. dentist appointment. Yes, 7 a.m. I had booked it super early so that I would minimize time away from the office, and keep certain people calm. Taking the day off wasn’t an option either for the same reasons. So here I was, a little before 8:30 a.m. heading back to work. I checked my email as I walked and saw that there were several from one of the most senior executives, who was getting increasingly angry that I was not responding to his non-urgent inquiries (he knew where I was but didn’t care). His email tone and language suggested I was not taking my job seriously, that I didn’t have a strong enough work ethic and that I wasn’t capable of holding the role that I held. It was rude, belittling, abusive and offensive. It occurred to me at that moment that if this were a domestic relationship or even one with a platonic friend, would this treatment be acceptable? Of course not. So why is it “okay” if we are getting paid while it happens?

Workplace bullying is a big problem. It is happening despite all the learning sessions and legislation we put in place. Why? Part of the issue is that people just don’t talk about it. They are afraid to. The people that “get out” of the toxic work environments are just happy to have escaped and want to leave it behind them. Other people stay in the negative workplace environments and many get worn down so much that they simply can’t talk about it – they are just trying to get by. And other people are either unaware, or unwilling to admit that these behaviours occur. Bullying instances become justified as a method of dealing with “performance issues” or personality conflicts and aren’t addressed for what they actually are. The bullying is also difficult to prove or recognize, even when there are witnesses to the shaming, yelling and emotional abuse, often coming down to a one person’s word against another’s. Bullies are often high performers, which also adds to the likelihood that their actions may not face significant consequences from senior management (if the bullies themselves are not senior management).

What’s the solution? I don’t entirely know. I believe talking more openly about it is a start. Over the last few decades there has been a real shift around how workplaces deal with sexual harassment and a lot of that came from people speaking out about their experiences and changing how people think. There is a lot of victim blaming that happens too and that is certainly something that needs to be addressed. I think it’s also important that even when it doesn’t directly affect us, we need to stand up and say something when we see it. Give people support where they need it. Stop telling people being bullied that “it happens everywhere”. Bullying existing elsewhere does not make it right or okay to treat someone badly. Ever. Telling that to someone who is going through that just minimizes their feelings and further isolates them. We need to focus on actually empowering people as to how to handle being bullied (and I’m not talking about how to report it to HR) and not make them feel ashamed.


The good news, for me, is that I’m starting to learn that workplace bullying doesn’t actually happen everywhere. I have yet to figure out what makes some workplaces different in this regard (it isn’t the anti-bullying courses – I can tell you that much). I do think a lot of it has to do with the leadership at the top and how they treat people, and that in turn sets an example for everyone else to follow or they won’t fit in. Maybe its transparency too – the same leaders tend to admit publicly when there is an issue and deal with it effectively rather than deny that bullying has occurred. Whatever the reason, it’s definitely worth figuring out the commonalities in positive workplaces to determine how it can be replicated elsewhere, hopefully reducing the prevalence of workplace bullying.